Communicating with your patients is the key to running an effective and productive medical practice. People are much more demanding now than they were in the past, they have become accustomed to having information at their fingertips, when and how they want it. That expectation is carrying over into all services people seek, including healthcare. If they do not receive the quick and responsive communication from their healthcare provider that they have become used to in all other areas, they will seek healthcare services elsewhere.
There is software available that can help you to have effective patient interaction and engagement, which can help to grow your business. Emittr is a software program that has been very effective for multiple medical practices in establishing top of the line communication processes. Emittr’s success lies in their full-stack, cost-effective platform integrated with medical practice management software (PMS).
Emittr’s Patient Interaction Services
- Patient Engagement and Interaction
- Web Presence
- Reputation Management
- Patient Marketing
- Integrated Phone Service
Pre-Appointment Communication
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- 2-way Text Messaging
- Patient Reminders/Confirmations
- Patient Reactivation
Missed Opportunity
- No Show and Cancellation
- Missed Calls and Webchat
- Schedule Based Texting
- Text Enable Your Schedule
- 2-way Integration with your EHR
- Fair Pricing – No Contracts
- 24/7 support through text, call, and email
- GDPR and HIPAA Compliant
- Integrated System Authentication, leveraging basic auth, oauth, or API keys for user authentication
- Secure virtual assistant messaging with AES encryption at rest and in transmission
Post-Appointment Communication
- Reviews/Reputation
- Surveys/Birthday Wishes
- Text Message Campaigns
Take your business to the next level by improving patient communication through implementation of software such as that provided by Emittr. Ensure that the software you choose offers the best opportunities for patient communication, integrates with your EHR, and is cost-effective. Genesis Medical Management recommends Emittr as the best choice for healthcare organizations to improve patient communication and grow their business.
Genesis Medical Management helps medical organizations to thrive in this highly competitive industry. Contact us today to help you with operational management, growth strategies, revenue cycle, and real estate development.
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We look forward to learning about your healthcare business to discover how GMM can create a profitable solution!
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